Frequently Asked Questions
We get the right guy for the job right out to you. If you have a fuel delivery, were not going to send you an "A" mechanic with a Volvo diagnostics tool coming out to your truck. We will send a grease monkey at $50.00 an hour to drop 40 gallons of diesel in your tank.That's what the service call is for. So you don't pay a guy for 12 hours of work that could have taken 4.
- How fast could you get him out?
We cant tell you how much time its going to take. We can tell you that we are getting the most competent mechanic to you. In the fastest time, at the lowest discounted rate. Call (800)580-9506
- How fast could you get someone out here?
Once all the information needed is given, response time is usually 60-90 minutes.
- What do you think is wrong with my truck?
Over the phone we can only diagnose so much. But our A+ mechanics will be sent directly to you at our best price. He's going to take a look at your truck and know exactly what needs to be done
- What if I have to cancel?
Our cancelation policy is once the technician or driver leaves the shop, the callout fee is NON-REFUNDABLE. You will not be charged any more, but the mechanic must be paid for his time & effort.
- How fast can my vehicle be picked up?
Depending on the situation, most of the time we can usually pick your vehicle up the same day at no extra cost.
- Do I have to pay to be a fleet account member?
We have several different types of fleet account memberships making sure to cover all of your network's need.
- What are your hours of operation?
Millennium Transport & Mechanics, Inc. are open Monday-Friday 9am-5pm and Saturday 9am-2pm, But our after hours can be reached 24 hours a day, 7 days a week with technicians & drivers onsite for Mobile Diesel Repair, Towing, & Tires.
- Can I request a quote after hours?
Absolutely. Our dispatchers will be more than delighted to take your information, & have one of our shipping specialists reach out to you the next day.
- How can I track my vehicle?
Upon order, you will receive an e-mail containing a tracking code & a link to sign up for our members area. Once you create an account you will be able to track your vehicle online as well as set up MMS updates to your mobile device. *Standard messaging rates do apply.
- Can I leave personal items in my vehicle?
NO. All personal items must be removed from the vehicle before shipping. We recommend that you ship your personal items via Fed-Ex, UPS, or USPS. Under NO circumstances can the vehicle contain firearms, hazardous materials, illegal substances, or contraband.
Millennium Transport & Mechanics, Inc. is not responsible for any personal items accidentally or intentionally left in your vehicle or for damage these i tems cause to your vehicle.
- How long is transit time?
Transit times depend a lot on the miles between your pickup location & your destination. The average transit times within 48 contiguous states is 2-7 days. Transit times are estimates of how long your move may take. several factors affect your actual transit time including, but not limited to weather, traffic, road construction, & the priority of vehicles accompanying yours during transit.
- Why should we rely on Millennium?
Millennium Transport & Mechanics, Inc. handles the transporting of vehicles for dealers & auctions across the country as well as professional teams and athletes for many years. MLB, NFL,NBA, & others. These moves may consist of handling the transportation of teams or players vehicles from game to game or personal moves from players home state and/or city where they play
- Better Business Bureau?
We are A+ rated with the Better Business Bureau. We average less than 3 complaints per year out of the 50,000+ orders. Call 8005809506
MC LICENSE #: 905688